Incredible Mountains
Incredible Mountains Pvt. Ltd.

Privacy and Policy

Here at Incredible Mountains we are aware that how we collect, use and any information that you submit to us is regarded confidential. We ensure the security and confidentiality of the personal information you provide to us. In providing us with your personal information you are agreeing that this Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as outlined in this Privacy Policy.
Please read the following Privacy policy before proceeding ahead:

1)    Personal information
Your personal information we collect is necessary for arranging your trip. We only collect personal information that is necessary to assist us in providing the services you request. The types of personal information that we collect from you depends on your individual circumstances and on the type of service that you request from us. Sensitive information is collected if it is relevant to the provision of travel related services, such as insurance cover. This could include, but is not limited to, health information, religious practices or details of a criminal record that may be relevant to your travel arrangements.

2) Handling of your personal information
We collect your personal information for the primary purpose of providing travel related services. We use your personal information generally to make bookings with travel service providers, such as airlines, hotels and tours, on your behalf; to fulfill administrative functions associated with your purchase order, such as billing. We will not share our client database to third parties and will only use your personal information for the purpose for which it was provided or a related secondary purpose, unless you agree otherwise or the use and disclosure is permitted under the Privacy Act.

3) Security
This company tries to secure its clients details and information with using various kinds of protocols. We ensure that personal information that we collect, use and disclose is accurate, complete, up-to-date and relevant, having regard to the purpose of the use or disclosure and stored in a secure environment. We implement physical, electronic and organization steps to protect your personal information that we hold from misuse and regularly review/update our security measures to maintain the security. This site has security measures that are in place to protect your personal information by employing industry standard techniques like firewalls, virus scanning tools and encryptions and by using secure networks when transmitting electronic data.

4) Third party websites
Our website contains links to other websites that are not controlled, operated or maintained by us. We are not responsible for the privacy practices of those websites. Before providing your personal information to such websites, you should read, and ensure that you understand, their privacy policies.

5) Cookies
We use cookies on our website to improve your experience of using the website and to deliver content that is specific to your interests. A cookie is a small file which is placed on your hard disk and is used by our website to identify you when you visit the website and to store details about your use of the website. If you do not wish to receive cookies, or prefer to use the website anonymously, you should adjust your internet browser settings accordingly.

6) Disclosure of personal information:
Your personal information may be disclosed to third parties like to our parent company located in Nepal; also when required by law enforcement officials or agencies; and to travel service providers, such as travel wholesalers, tour operators, airlines, hotels and other service providers for the purpose of providing you with the travel services that you have requested.
When we book travel arrangements for you and collect your personal information we act as agent on behalf of travel service providers, such as airlines, tour companies, travel insurance providers and hotels who are responsible for providing your services.

7) Updates to our privacy policy
This privacy policy is subject to change without prior or separate notification. Any changes will be posted to our website.

8) Complaints
If you have any questions about this Privacy Policy or are concerned about how we have handled your personal information then you can contact us immediately. We treat privacy matters very gravely and will make an effort to correct the issue as soon as we receive your complaints.